Building Maintenance in Chicago

One call for every maintenance need — from a leaky faucet to a full HVAC overhaul

Every commercial building has an endless list of things that can break, wear out, or fail. HVAC units stop cooling on the hottest day of the year. A toilet runs all weekend and floods a suite. A fire door closer fails an inspection. A parking garage light goes out in the worst possible spot. Managing these issues with individual vendors — one for HVAC, one for plumbing, one for electrical, one for everything else — is expensive, slow, and operationally exhausting.

LPJ Services provides comprehensive building maintenance for commercial properties across the Chicago metro area. One contract, one account manager, one phone number for every maintenance need your building throws at you.

What we cover

Our building maintenance service covers the full spectrum of commercial property upkeep. HVAC maintenance and repair includes filter changes on schedule, belt and bearing inspection, refrigerant checks, thermostat calibration, coil cleaning, and emergency repair for system failures. Plumbing covers fixture repair and replacement, drain clearing, water heater maintenance, backflow prevention testing, and leak detection and repair. Electrical includes lighting replacement and ballast repair, outlet and switch replacement, panel inspection, circuit troubleshooting, emergency and exit lighting compliance, and generator testing. General building maintenance handles door hardware and closer adjustment, drywall patching and repair, ceiling tile replacement, weather stripping and caulking, parking structure maintenance, and signage installation and repair.

Preventive maintenance programs

The most expensive maintenance call is the one you didn't see coming. A failed HVAC compressor in July costs three times what a seasonal tune-up would have prevented. A burst pipe from a frozen line costs more to repair — and more in tenant disruption — than a winterization inspection.

Our preventive maintenance programs put every system in your building on a documented inspection and maintenance schedule. HVAC gets quarterly inspections and filter changes. Plumbing gets annual winterization and backflow testing. Electrical gets annual panel inspections and emergency lighting testing. Roof drains, fire doors, life safety systems, and building envelope components all go on a calendar. Your portal tracks every inspection, flags upcoming work, and stores historical records.

Emergency response

When something breaks at 2am on a Saturday, you need someone who answers the phone and shows up. Our building maintenance clients have access to 24/7 emergency dispatch. We maintain on-call technicians across trades and geographic zones throughout the Chicago area. Emergency response is included in maintenance contracts — no separate dispatch fees.

Technology integration

Maintenance work orders flow through your client portal. You or your tenants can submit requests, track status in real time, view technician notes and photos, and approve completed work — all from any device. Property managers use the portal to generate maintenance reports for ownership, track spending by category, and manage vendor compliance documentation.

For properties with building automation systems (BAS), our technicians can integrate with your existing platform to receive automated alerts and coordinate responses with building engineering staff.

Why one vendor for everything

The alternative to LPJ is managing 4-6 specialty contractors, each with their own scheduling, billing, insurance, and communication style. One vendor means one point of accountability, one invoice, consistent quality standards, faster response (we're already in your building for other services), institutional knowledge of your building's systems and quirks, and consolidated reporting for ownership.

What's Included

HVAC maintenance, repair, and emergency response

Plumbing repair, drain clearing, and fixture replacement

Electrical troubleshooting, lighting, and panel inspection

Door hardware, closers, and lock service

Drywall repair, ceiling tile, and general carpentry

Preventive maintenance programs on documented schedules

24/7 emergency dispatch — no separate fees

Work orders submitted and tracked via client portal

Consolidated billing across all maintenance trades

BAS integration for automated alert response

How It Works

Building Systems Assessment

We audit every major system — HVAC, plumbing, electrical, building envelope — documenting age, condition, recent repairs, and known issues. This forms the baseline for your maintenance program.

Preventive Maintenance Calendar

We build a 12-month preventive maintenance schedule covering every system. Quarterly HVAC service, annual plumbing winterization, electrical inspections — all documented and tracked in your portal.

Reactive & Emergency Coverage

Day-to-day maintenance requests are submitted through the portal and dispatched to the appropriate technician. Emergency calls go to 24/7 dispatch and are responded to within our contractual SLA.

Execution & Documentation

Every work order — preventive or reactive — is documented with technician notes, parts used, photos, and completion timestamp. Everything is stored in your portal for reporting and compliance.

Quarterly Business Review

Your account manager reviews total spend, work order volume by category, preventive vs. reactive ratio, and upcoming capital needs. This data supports your ownership reporting and budget planning.

Your Client Portal: Full Visibility Into Every Service

When you work with LPJ Services, you don't have to wonder whether the work was done or chase down reports. Our client portal gives you real-time access to everything happening at your property — from any device.

Real-Time Job Tracking

See exactly what's happening at your property — crew status, task completion, and shift progress in real time.

Digital Quality Reports

Supervisor inspection reports with photos, scores, and timestamps — accessible from any device, anytime.

Direct Communication

Message your account management team directly through the portal. No phone tag, no lost emails.

Invoices & Bill Pay

View invoices, payment history, and make payments online. Consolidated billing for multi-property accounts.

Service Analytics

Track performance trends, spend by category, and service history — data you can take to ownership.

Compliance Documentation

Insurance certificates, safety records, and compliance reports stored and accessible when you need them.

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Frequently Asked Questions

Do you handle HVAC repair or just filter changes?

Both. Our HVAC technicians handle routine maintenance (filters, belts, coil cleaning, refrigerant checks) and repair work (compressor replacement, control board troubleshooting, ductwork repair). For major capital replacements, we provide quotes and can manage the installation.

What is your emergency response time?

Emergency response times are defined in your maintenance contract — typically 1-2 hours for critical issues (flooding, HVAC failure in extreme temperatures, electrical hazards) and 4-8 hours for urgent but non-critical repairs. Response times vary by geography and time of day.

Can tenants submit maintenance requests directly?

Yes. The client portal supports tenant-level access so occupants can submit requests directly. All requests route through your property management team for approval before dispatch, maintaining full control over what gets serviced and when.

How does preventive maintenance save money?

Preventive maintenance catches small problems before they become expensive emergencies. An HVAC system that gets quarterly service costs roughly $800-1,200/year to maintain. A compressor failure from deferred maintenance costs $5,000-15,000 to replace — plus tenant disruption. The math is clear.